- WMayoAsked on December 01, 2016 at 09:34 AM
I added an email to auto respond to the person who fills out the form, however, when I filled out the form to test, I never received the confirmation email.
I'm wanting it to come from the email firstname.lastname@example.org (it's a POP account)
Can you check and see what I'm doing wrong or what's going on?
- JotForm SupportcandyAnswered on December 01, 2016 at 09:46 AM
First of all, you need to set your own SMTP configurations right as the following document: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form.
However, as I have understood you do not have an SMTP account for your domain name. If you prefer you can use Mandrill to Send Emails From Your Own Email Address as the following document: https://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address
My recommendation would be to set email@example.com as a sender email.
Please try and if you need further assistance, let us know.
Thanks in advance.