The submit button is showing PayPal check out button

  • baisshalom
    Asked on December 1, 2016 at 10:54 AM

    Is there anyway to customize the button on a paypal form?

  • Jan
    Replied on December 1, 2016 at 12:31 PM

    Yes, it is possible to customize the Submit button. Here's how:

    1. In the Form Builder, select the "Submit" button field and then click the "Button Style" button.

    The submit button is showing PayPal check out button Image 1 Screenshot 30

    2. You will be redirected to the Form Designer where you can customize the Submit button. You may also choose a template by clicking the "Button Template" option. 

    The submit button is showing PayPal check out button Image 2 Screenshot 41

    Hope that helps. Thank you.

  • baisshalom
    Replied on December 1, 2016 at 12:43 PM

    Thanks, I saw that but I'm using the paypal form and even though I see the button like you show above in the designer on the actual form, I see this:

     

    The submit button is showing PayPal check out button Image 1 Screenshot 20

     

    this is the form: https://form.jotform.com/63354232937155

  • Jan
    Replied on December 1, 2016 at 1:37 PM

    I was able to replicate the issue. This is happening because the "Use PayPal Checkout Buttons" is enabled in the payment wizard. You need to disable it, here's how:

    1. Select the payment tool/field and then click the wand icon.

    The submit button is showing PayPal check out button Image 1 Screenshot 40

    2. In the payment wizard, please scroll down and then click the "Additional Gateway Settings" drop down/collapse.

     

    The submit button is showing PayPal check out button Image 2 Screenshot 51

    3. Look for "Use PayPal Checkout Buttons" option and disable it.

     

    The submit button is showing PayPal check out button Image 3 Screenshot 62

    4. After that, please click the "Save Changes" button.

     

    Hope that helps. Thank you.