What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Your form is setup to display if an authentication word is entered, however, nothing is showing nor the field that asks for this authentication word, because you have also included it into the set of fields that will remain hidden until the correct word is entered.
So, simply edit your condition and deselect that field by pressing ctrl + left click:
Let us know if you need more help.