What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change the email that sends out the automatic reply?

    Asked by AliceGoldbloom on December 01, 2016 at 12:21 PM

    Right now it is coming from Kailey@lovethatbag.ca

    She no longer works her.

    I also tried to delete this automatic reply entirely.  I followed the instructions sent to me by John benson but did not succeed.

    Thanks

    Page URL:
    www.lovethatbag.ca

    Screenshot
    email how how do i thanks href mailto right
  • Profile Image
    JotForm Support

    Answered by david on December 01, 2016 at 01:26 PM

    Your notification email is setup correctly, however, your autoresponder email also needs updating:

    While editing the autoresponder, click on the "Advanced" tab, then change the sender email to "noreply@jotform.com":