I set up an account and it was turned off

  • kerry
    Asked on December 1, 2016 at 1:05 PM
  • John_Benson
    Replied on December 1, 2016 at 2:32 PM

    Your form http://www.jotform.us/form/63353695076161 is phishing for credit card information, it is against our term of use that is why you were suspended. If you want we can delete the guilty fields and activate your account back in good status. Here's the guilty fields:

    I set up an account and it was turned off Image 1 Screenshot 20

    To avoid getting suspended, you can use our payment tools. Here's some helpful guides:

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    https://www.jotform.com/help/47-Order-Form-Basics

    We'll wait for your response. Thank you.

  • kerry
    Replied on December 1, 2016 at 2:45 PM
    yes thank you
    ...
  • John_Benson
    Replied on December 1, 2016 at 4:11 PM

    I have activated your account. You account is now in good status. I also deleted the guilty fields. Please login to your account and check if it is working now. 

    If you need anything else, please contact us again. Thank you.