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    How to properly use the "Test Email" in email notifications?

    Asked by aerotechsystems on December 01, 2016 at 04:03 PM



    When I request a test email to check the formatting from my form: First Time Home Buyer Registration Form I never get it. 


    Am I missing a setting?

    Page URL:

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    JotForm Support

    Answered by Mike_G on December 01, 2016 at 09:00 PM

    Did you change the recipient email that is supposed to receive the email notification? Is it different from the email address associated with your account? If it is, then you will not receive the "Test E-mail" on the new email address. Please be noted that "Test E-mail" is sent to the email address on the account by default. If you want to test the email notification of your form that should be sent to another email address, I suggest you fill up your form and make an actual test submission.

    Please check the guide below for more information:


    Thank you.