Notifications not being sent

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    DownwardDogATX
    Asked on December 01, 2016 at 04:40 PM

    Hi! I have several forms so people can make reservations and set up meet and greet requests, and I used to get email notifications but I no longer am so I don't respond to my clients fast enough.

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    Kiran
    Answered on December 01, 2016 at 09:24 PM

    I see that your email address is added to our bounce list due to repeated delivery failures. I have now removed it from the bounce list and you should be receiving the notifications without any issue. Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if the issue still persists. We will be happy to assist.