What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I delete a submission, does it still count against the total number allowed for the month?

    Asked by lkedixon on December 01, 2016 at 04:56 PM

    Also, do deleted submissions count against the total submission limit overall?  

    count a allowed delete a submission
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    JotForm Support

    Answered by Chriistian on December 01, 2016 at 09:28 PM

    Yes, deleted submissions will still count against the number of submissions received per month. However, please note that deleted submissions will not count towards the total submission storage.

    So for example you have received 10 submissions this December, and you have a total of 50 submissions stored in your account. If you delete the 10 submissions, the submission limit for the month of December will still count 10 submissions, but the total submission storage will show a total of 40 submissions stored in the account.

    If you need further assistance, please let us know.
    Regards.