If I delete a submission, does it still count against the total number allowed for the month?

  • lkedixon
    Asked on December 1, 2016 at 4:56 PM

    Also, do deleted submissions count against the total submission limit overall?  

  • Chriistian Jotform Support
    Replied on December 1, 2016 at 9:28 PM

    Yes, deleted submissions will still count against the number of submissions received per month. However, please note that deleted submissions will not count towards the total submission storage.

    So for example you have received 10 submissions this December, and you have a total of 50 submissions stored in your account. If you delete the 10 submissions, the submission limit for the month of December will still count 10 submissions, but the total submission storage will show a total of 40 submissions stored in the account.

    If you need further assistance, please let us know.
    Regards.