What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Collapse: HTML tags are showing up as plain text in the section heading of the form collapse.

    Asked by lynettewilliams on December 01, 2016 at 05:09 PM

    I haven't logged into Jotform in quite a while.  Upon pulling up my Employment Application form, I notice that html tags are now showing up on the displayed form.

    Page URL:
    https://form.jotform.com/42797119648166

    application form JotForm in displayed
  • Profile Image
    JotForm Support

    Answered by Chriistian on December 01, 2016 at 09:55 PM

    I was able to replicate the issue in my cloned form. I added an html tag in the form collapse of my form and the tags are showing up.

    I will raise this issue to our backend team for further investigation. We will let you know on this thread once we have any updates. Thank you.