What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    HTML tags in the description of the forms do not seem to work (not really a question lol).

    Asked by zachs on December 01, 2016 at 05:17 PM

    In one of our forms "referral form" we used to put html tags in order to make certain words bold and create breaks. However these seem to not work anymore not sure if you guys have an updated platform, or if we need to place the html tags in a different spot.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on December 01, 2016 at 10:52 PM

    Please let me inform you that HTML tags are no longer working because of security measures that have been applied in simple text inputs. For now, HTML tags in text will not work.  If a suitable secure fix cannot be found, this may be a permanent change.  

    A workaround I can suggest would be to use a Text field instead. This way, you can use the editing tools to make certain words bold and create breaks.

    If you need further assistance, please let us know.