Youtube widget device app not supported

  • Profile Image
    anasthohir
    Asked on December 01, 2016 at 10:45 PM

    I have same problem, youtube does not work, help me: this is my form

    https://form.jotform.me/63327126812452

  • Profile Image
    jonathan
    Answered on December 01, 2016 at 10:52 PM

    I test your form https://www.jotform.me/form/63327126812452 and the video in the youtube widget is playing just fine.

    Please try also on other device browser. Perhaps the issue was only happening on the current device browser you used.

    Let us know if issue remains.

     

  • Profile Image
    Anas
    Answered on December 02, 2016 at 01:32 AM

    it still does not work

    http://www.pendidikanfisika.com/2016/11/28/energi-gap/

  • Profile Image
    anasthohir
    Answered on December 02, 2016 at 01:44 AM
    [image: Inline image 1]
    it still does not work, sorry help me
    ...
  • Profile Image
    Anas
    Answered on December 02, 2016 at 02:02 AM

    it still does not work

    http://www.pendidikanfisika.com/2016/11/28/energi-gap/

  • Profile Image
    emily
    Answered on December 02, 2016 at 03:49 AM

    Hi,

    Thank you for contacting us. I inspected your form and Youtube widget worked fine. However, when I inspected the website you have provided I was able to replicate the same problem, the video could not be loaded.

    It seems like you embedded your form with Wordpress plugin. Please embed your form with iFrame.

    1. Kindly click on Publish button.

    2. In the Embed segment, choose iFrame option and embed the code shown below to the website.

    Please have a look at the user guide below.

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

     

    I hope this helps. Please try and let us know if you encounter any problem. 

  • Profile Image
    anasthohir
    Answered on December 02, 2016 at 06:45 PM
    Ok thank you, my form worked fine
    ...