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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Youtube widget device app not supported

    Asked by anasthohir on December 01, 2016 at 10:45 PM

    I have same problem, youtube does not work, help me: this is my form

    https://form.jotform.me/63327126812452

    youtube widget
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    JotForm Support

    Answered by jonathan on December 01, 2016 at 10:52 PM

    I test your form https://www.jotform.me/form/63327126812452 and the video in the youtube widget is playing just fine.

    Please try also on other device browser. Perhaps the issue was only happening on the current device browser you used.

    Let us know if issue remains.

     

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    Answered by Anas on December 02, 2016 at 01:32 AM

    it still does not work

    http://www.pendidikanfisika.com/2016/11/28/energi-gap/

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    Answered by anasthohir on December 02, 2016 at 01:44 AM
    [image: Inline image 1]
    it still does not work, sorry help me
    ...
  • Profile Image

    Answered by Anas on December 02, 2016 at 02:02 AM

    it still does not work

    http://www.pendidikanfisika.com/2016/11/28/energi-gap/

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    JotForm Support

    Answered by emily on December 02, 2016 at 03:49 AM

    Hi,

    Thank you for contacting us. I inspected your form and Youtube widget worked fine. However, when I inspected the website you have provided I was able to replicate the same problem, the video could not be loaded.

    It seems like you embedded your form with Wordpress plugin. Please embed your form with iFrame.

    1. Kindly click on Publish button.

    2. In the Embed segment, choose iFrame option and embed the code shown below to the website.

    Please have a look at the user guide below.

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

     

    I hope this helps. Please try and let us know if you encounter any problem. 

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    Answered by anasthohir on December 02, 2016 at 06:45 PM
    Ok thank you, my form worked fine
    ...