Submit button gets stuck on "Please Wait".

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    ximik_sveta
    Asked on December 02, 2016 at 12:15 AM

    Здравствуйте, не работает форма обратной связи, подскажите в чем причина?

    Создала форму, добавила ее на свой сайт по инструкции. При заполнении формы страница виснет и кнопка отправить пишет подождите пожалуйста, форма не отправляется. 

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    olivia
    Answered on December 02, 2016 at 03:17 AM

    Hi,

    I have cloned your form to my side and tried to replicate your issue. I didn't replicate your issue in my cloned form. After that, I sent you a test email and I didn't replicate the issue in your form, too.

    Could you please check your form again after you clear your browser caches? You can have a look at this instruction about how to clear browser caches: https://kb.iu.edu/d/ahic

    If you embed your form into a website, could you please share a direct URL of it? 

    On the other hand, if you embed your form in a website, my suggestion is to use iFrame Embed Method. Please follow the guides below about how to embed:

    Adding-a-form-to-a-web-page

    Which-form-embed-code-should-I-use

    If you give more detailed information about your issue, I can make more detailed explanation on your issue.

    I'll be awaiting for your reply.

    Thank you.