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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Compatibility Print to PDF

    Asked by freesky65 on December 02, 2016 at 01:43 AM

    Dear Jotform,

    I add print to pdf button at the end for the user can have their filled form in pdf format.

    Problem is that not all the device working. Question :

    1. Is there any compability this features related with os version? browser?

    2. How can i solve that



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    JotForm Support

    Answered by liyam on December 02, 2016 at 03:41 AM

    Hello freesky65,

    The print button that you're referring to is actually the print button that will let the user print the information from browser to paper. Although secondarily, converting it to PDF is another applicable method to print.

    So basically, this depends on the computer or the device if it has a capacity to convert the information from the browser to change it to PDF.

    One method that I could think of for your form users to receive a PDF copy of their submission is to allow the download of the PDF link or enable the PDF attachment of the submission to an autoresponder email in your form.

    However, if this will not fit your needs, please let us know.