Sender Email: noreply@formresponse.com does not have any MX records

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    jben2655
    Asked on December 02, 2016 at 03:09 AM
    This is what the server guys say. Can you make this happen?

    Thank you for contacting us. I would be happy to assist you with your email issues. In regards to Sender Verification, it is not advised to disable this. It is best to simply correct the issues with formresponse.com not having any MX records. Until this domain has valid MX records, the sender verification will fail.

    You would need to reach out to the domain owner of formresponse.com and advise there are no MX records configured and sender verification is failing. As long as there are no proper DNS entries for the MX records, the issue will persist.
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    owen
    Answered on December 02, 2016 at 03:14 AM

    Hi,

    The ticket is escalated on this thread. You will be notified if the issue is resolved.

    Thank you for reporting it. 

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    Sarah 
    Answered on December 02, 2016 at 11:48 AM

    Seeing the same 'sender verify failed' messages within cpanel.  Hopefully we can see a resolution soon or are there any alternatives?  Currently we are not receiving our mail messages from our contact us form. 
     
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    Jim_R
    Answered on December 02, 2016 at 01:27 PM

    Hey Sarah, to give way to the OP, I have moved your question to a separate thread https://www.jotform.com/answers/1002761

    We'll have it addressed there shortly.

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    jben2655
    Answered on December 02, 2016 at 03:45 PM
    I’m not Sarah. I’m Jackie. Maybe Sarah is having the same problem.

    ...
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    uygar
    Answered on December 13, 2016 at 02:23 AM

    Hi,

    Formresponse.com has a mx records now. Sorry for inconvenience.