Sender Email: does not have any MX records

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    Asked on December 02, 2016 at 03:09 AM
    This is what the server guys say. Can you make this happen?

    Thank you for contacting us. I would be happy to assist you with your email issues. In regards to Sender Verification, it is not advised to disable this. It is best to simply correct the issues with not having any MX records. Until this domain has valid MX records, the sender verification will fail.

    You would need to reach out to the domain owner of and advise there are no MX records configured and sender verification is failing. As long as there are no proper DNS entries for the MX records, the issue will persist.
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    Answered on December 02, 2016 at 03:14 AM


    The ticket is escalated on this thread. You will be notified if the issue is resolved.

    Thank you for reporting it. 

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    Answered on December 02, 2016 at 11:48 AM

    Seeing the same 'sender verify failed' messages within cpanel.  Hopefully we can see a resolution soon or are there any alternatives?  Currently we are not receiving our mail messages from our contact us form. 
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    Answered on December 02, 2016 at 01:27 PM

    Hey Sarah, to give way to the OP, I have moved your question to a separate thread

    We'll have it addressed there shortly.

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    Answered on December 02, 2016 at 03:45 PM
    I’m not Sarah. I’m Jackie. Maybe Sarah is having the same problem.

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    Answered on December 13, 2016 at 02:23 AM

    Hi, has a mx records now. Sorry for inconvenience.