Can't authenticate my email address

  • Profile Image
    Asked on December 02, 2016 at 05:32 AM


    Just trying your demo. I've created a nice, complicated test form but today nothing is working. I'm guessing it's because when I try to verify my email address it says

    Not valid link
    This link is not valid!.
    Also, how can I get the data from the forms to go into a database / spreadsheet. The email is fine but will be hard later. I'm using WordPress
    Also, do you have a <password> field, so we can create user accounts and use their choice of password?
  • Profile Image
    Answered on December 02, 2016 at 06:06 AM

    Hello Gary,

    I checked your email and it is now verified. 

    Regarding your question on importing submissions to a spreadsheet, you can check this guide: 

    There are other means also to sync submissions to your own database such as using the MySQL export app:

    Or if you want to sync to your database the data every time you receive a submission, you can make use of this guide but this will require you some programming skills: 

    On your question on having a password field, unfortunately we do not have such field. JotForm's features is limited only to receiving submissions, not processing authentication (logins). Therefore, there is no purpose for JotForm to have a password field. 

    Please be careful also for labeling your field as a password since this can be flagged by the system which may cause for your account to be suspended.

    If you have questions, please let us know.