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    Purchase Order Integration: Ability to customize the content submitted in email.

    Asked by martinliu on December 02, 2016 at 10:30 AM

    Hello,

     

    I created a form to collect purchase orders in French.  On the email confirmation that users received after they completed the form, is there a way to manage how the Purchase order field is displayed?  Look at the attached field for more details.

     

    Since, we are working with French users, is there a way to translate "Amount" to "Montant"?  If not, could we remove it all together as it's repeated on each product line and make the confirmation email too cluttered?  "30.50 CAD" can be understand by anyone without the word "Amount:" in front of it.

     

    Also, we have some items free, is there a way to remove "Amount: 0.00 CAD"?  Or at least, put "Free" or "Gratuit" in French.

     

    I understand that Jotform is used in many countries.  Instead to have "CAD" for Canadian dollars, could we used only the dollar sign "$"?

     

    Thanks,

    Martin

    Page URL:
    https://www.jotform.ca/form/61805317661253?preview=true

    Screenshot
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    JotForm Support

    Answered by Kevin_G on December 02, 2016 at 12:15 PM

    I have checked on my end and seems like the text in the payment field can be translate: 

    Here's a guide where you will find more details about how a form can be translated: How-to-Make-your-Forms-Multilingual

    However, this is not included in the email notification, I mean, the form will be submitted in the original language it was created. 

    So far you cannot edit the content in the payment field for the purchase order integration, but I will forward this thread to our second level as a feature request, although we cannot provide an ETA or ensure if it will be available we will let you know as soon as we get updates regarding this. 

     

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    Answered by martinliu on December 02, 2016 at 12:57 PM

    Hi Kevin,

     

    Thanks for your answer.  I tried that but this is not what I was looking.  The default language of my form is French but why do I get Free, Price (English names in my French form)?  How can I translate "Price" (set in French) to "Prix (the correct French translation).  

    On your reply, you display the translation form to English, I don't want my form to be translated in English, I want to fix incorrect English word in my French form such as Price -> Prix, Free -> Gratuit.  Can you tell me a way to do it?

     

    Also, could you answer this additional question on my original message?

    I understand that Jotform is used in many countries.  Instead to have "CAD" for Canadian dollars, could we used only the dollar sign "$"?

     

    Thanks,

    Martin

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    JotForm Support

    Answered by BDAVID on December 02, 2016 at 03:18 PM

    The words FREE and PRICE appear by default even though the form was setup in French originally, because it appears that there is no translation in our database for those words. My colleague has reported it to our back-end team, so they can update those words in French language.

    On regards of the dollar sign, simply go to your purchase order settings, and change from Canadian Dollar to United States Dollar:

    Open a new thread if you need anything else, we will be glad to assist you.

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    Answered by martinliu on December 02, 2016 at 03:28 PM

    Thanks BDavid.  This is explain the issue...  If you can, let me know when this is fixed. If not, I should see the change in my form directly when those two names will be updated in your database.

     

    Have a great week-end, Martin

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    JotForm Support

    Answered by BDAVID on December 02, 2016 at 04:43 PM

    Welcome, you will be notified via this thread when these words get updated.

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    Answered by Bronni on December 17, 2016 at 05:26 PM

    Hi,

    as I do have the same problem with the word "'Amount", I would like to know, if there is already a solution to this issue?

    Thanks in advance.

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    JotForm Support

    Answered by jonathan on December 17, 2016 at 05:37 PM

    @Bronni

    We will resolve your concern here https://www.jotform.com/answers/1014238