What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I use JotForm to create an email campaign?

    Asked by Fraidy  on December 02, 2016 at 10:54 AM

    I want visitors to my WordPress website to submit simple forms that trigger emails. (This is for an email campaign: The forms are pre-filled emails to specific legislators, urging them to end child marriage in America.)

    I've been using the free Contact Form 7 plugin for this, but the plugin apparently can't handle the high volume of emails (about 8,000 over the last few months), and it keeps malfunctioning.

    Would JotForm be a better option? If so, which version would work best, and do you have any advice for me?


    Page URL:

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    JotForm Support

    Answered by Kiran on December 02, 2016 at 12:19 PM

    I have checked your web page and see that there are several links to display the form. Does each form send an email individually to a single recipient or multiple recipients? You may design a form with JotForm and setup a notification to send it to the required recipients. You can also send the notification to multiple recipients for each JotForm.

    If you are expecting more people submitting the form in a month, you may need to upgrade your account to a paid subscription. Please check the subscription plans available and you may compare them and choose as per your requirement.

    Hope this information helps! If you have any other questions, please let us know. We will be happy to help. 

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    Answered by Fraidy  on December 02, 2016 at 12:41 PM

    Each form triggers two emails, one to a legislator and a BCC to me. I hope to get thousands of visitors to submit the emails, some simultaneously.

    Is JotForm a good platform for this? If so, which level of account do you recommend, that can handle this volume of email?

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    JotForm Support

    Answered by Kiran on December 02, 2016 at 02:32 PM

    It is not an issue to send emails after filling the form since it is already a feature available with JotForm. We are already handling millions of form submissions and emails every week. So technically, the emails that you are sending doesn't matter at all. You may choose the plan as per your requirement based on the form views and submissions that you are receiving. 

    Thank you!