What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Pixel tracking code adding JotForm domain before the tracking URL

    Asked by davidwerner on December 02, 2016 at 03:00 PM

    @Mike, it looks like when I add my image pixel Jotform is auto prepending it with "https://www.jotform.com" which is screwing it up. 

    It keeps turning: 

    ```img src="/conv.indeed.com/pagead/conv/420204847234324/?script=0" alt="" width="1" height="1" border="0" ```


    ```img src="https://www.jotform.com/https:/conv.indeed.com/pagead/conv/420204847234324/

    ?script=0" alt="" width="1" height="1" border="0"```

     Is there any way to avoid this? Otherwise, this feature doesn't seem to work at all...

  • Profile Image
    JotForm Support

    Answered by Kiran on December 02, 2016 at 03:06 PM

    This may be happening due to using single slash at the beginning of the tracking URL.

    Could you try adding // (double slash) at the beginning of the URL. ie., as shown below:


    Please get back to us if the issue still persists. We will be happy to assist you further. 

  • Profile Image

    Answered by davidwerner on December 02, 2016 at 03:45 PM
    That was it, thank you!
    *David Werner*
    VP, Product
    (480) 518-1550

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