What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can we set our account up to pay manually?

    Asked by uwpcce on December 02, 2016 at 05:37 PM

    We would prefer NOT to have our account auto renew. 

    Can we set up our account to pay manually and get an alert when payment is due?

    Thank you!


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    JotForm Support

    Answered by Kiran on December 02, 2016 at 09:20 PM

    Please be noted that JotForm is a subscription based service and will be renewed automatically. Unfortunately, it is not possible to setup the payments manually. It is required to cancel the subscription manually if you need to downgrade the account to Free from a paid plan.

    Hope this information helps!