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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My IP Address has been blocked... I can't log in to my account.

    Asked by Angela on May 16, 2012 at 11:10 AM

    Hello,

    I am traelling and am unable to log into my account because my IP address has been/ is being blocked by jotform. Here's the message I get:

    Access Denied

    The owner of this website (jotform.com) has banned your IP address (196.46.245.29). (Ref. 1006)

    Timestamp: Wed, 16 May 2012 07:19:41 -0700

    Your IP address: 196.46.245.29

    Requested URL: jotform.com/

    Error reference number: 1006

    Server ID: FL_20F4

    Process ID: PID_1337177981.136-1-482830175

    User-Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)

     

     

    Why am I being denied access? 

    Here's my log in ID: qvfxadmin

    Looking forward to resolving this issue promptly.

     

    Thanks & Have a Great Day!

    Angela 

    www.Quantumvisionfx.com

    Page URL:
    http://www.jotform.com

    Screenshot
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    JotForm Support

    Answered by idarktech on May 16, 2012 at 01:05 PM

    Hi Angela,

    Can you please check again this time?

    It appears that some of the accounts under your IP address was blocked due to phishing reasons.

    Please let us know if the problem still persist so that we can further assist you. Thanks!