Form not working

  • Profile Image
    projectTomorrow
    Asked on May 16, 2012 at 12:48 PM

    Hi we are getting an error that say the form is disabled, we have people coming in to sign up for an event and would like to get this issue resolved quickly- see below

     

    Form Disabled
    This form has been disabled
    Details: Form did not pass status check
  • Profile Image
    idarktech
    Answered on May 16, 2012 at 01:01 PM

    Hi,

    Your forms are temporarily disabled due to overlimit. Free users are limited up to 100 submissions per month. You've pass this limit and this is the reason why your forms got disabled.

    To enable this back you have to upgrade to one of our paid plans. Or, if you don't like to upgrade, you have to wait until the submissions counter resets  to zero (0) which is happening every first day of the month. For example, next reset will be on June 01, 2012.

    Hope this information helps. Please let us know if you have any further questions or concerns. Thanks!

  • Profile Image
    choji01
    Answered on June 17, 2012 at 04:08 PM

    i we are getting an error that say the form is disabled, we have people coming in to sign up for an event and would like to get this issue resolved quickly- see below

     

    Form Disabled
    This form has been disabled
    Details: Form did not pass status check page url :http://form.myjotform.com/form/21686365746566
    help my plzzz
  • Profile Image
    gori-mathew
    Answered on June 17, 2012 at 04:17 PM

    Hi;

    Hi

    Your account was suspended automatically by our Phishing detector system, due to phishing activity. Your a form in your account contains that is used to capture the Facebook email address and password. Such behavior violates our Terms of Use.

    I am sorry but  we cannot re-activate your account. However, you could open a new free account and, as long as you don't make another login form, it will remain fine.