What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not working

    Asked by projectTomorrow on May 16, 2012 at 12:48 PM

    Hi we are getting an error that say the form is disabled, we have people coming in to sign up for an event and would like to get this issue resolved quickly- see below

     

    Form Disabled
    This form has been disabled
    Details: Form did not pass status check
    Page URL:
    http://www.tomorrow.org/speakup/speakup_congress_Ed_rsvp.html

  • Profile Image
    JotForm Support

    Answered by idarktech on May 16, 2012 at 01:01 PM

    Hi,

    Your forms are temporarily disabled due to overlimit. Free users are limited up to 100 submissions per month. You've pass this limit and this is the reason why your forms got disabled.

    To enable this back you have to upgrade to one of our paid plans. Or, if you don't like to upgrade, you have to wait until the submissions counter resets  to zero (0) which is happening every first day of the month. For example, next reset will be on June 01, 2012.

    Hope this information helps. Please let us know if you have any further questions or concerns. Thanks!

  • Profile Image

    Answered by choji01 on June 17, 2012 at 04:08 PM

    i we are getting an error that say the form is disabled, we have people coming in to sign up for an event and would like to get this issue resolved quickly- see below

     

    Form Disabled
    This form has been disabled
    Details: Form did not pass status check page url :http://form.myjotform.com/form/21686365746566
    help my plzzz
  • Profile Image

    Answered by gori-mathew on June 17, 2012 at 04:17 PM

    Hi;

    Hi

    Your account was suspended automatically by our Phishing detector system, due to phishing activity. Your a form in your account contains that is used to capture the Facebook email address and password. Such behavior violates our Terms of Use.

    I am sorry but  we cannot re-activate your account. However, you could open a new free account and, as long as you don't make another login form, it will remain fine.