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CinderallaAsked on December 3, 2016 at 11:18 AM
I have been trying to make fields under PERSONALISED FORM visible to customers when they press YES or PAY. I want these fields to remain hidden when they click NO or DON'T PAY. PLEASE HELP OUT
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Welvin Support Team LeadReplied on December 3, 2016 at 12:25 PM
Setup the conditional logic to SHOW fields when Pay is selected. The fields will remain hidden until YES is selected. You do not need the opposite HIDE condition.
Please check this guide for dealing multiple fields in condition:
https://www.jotform.com/help/196-Hide-or-Show-Multiple-Fields-at-Once
If you want to setup a condition for just a single field, please follow the steps on this guide instead: https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer.
Let us know if you need help.