I have published the form but get an error

  • stevendarcy
    Asked on December 4, 2016 at 8:14 AM

    I have just completed my first template and published it, but in my report it says I have 1 submission but no details and when you try to submit the form I get the attached error.

    Jotform Thread 1003387 Screenshot
    Page URL: http://brutoncyclingclub.com/membership-and-club-kit
  • liyam
    Replied on December 4, 2016 at 10:02 AM

    Hello,

    That error happens because you already made a submission already and your form has a unique submissions enabled, particularly the Check cookies enabled:

    I have published the form but get an error Image 1 Screenshot 20

    This means that your browser has recognized that it had made a submission on that form. You can disable this so for your form to be able to receive multiple submissions coming from one user. 

    If you do not want to disable this, you can just delete the cookies from your browser, or use a different browser to make another submission.

    If you have questions, please let us know.

    Thanks.