Having issues customizing a form template from the Templates page

  • threefronts
    Asked on December 4, 2016 at 8:35 AM

    "contact with rounded corners"

     everything I try to customize breaks this design -- I have to hack the hell out of it!

  • Mike_G JotForm Support
    Replied on December 4, 2016 at 10:35 AM

    We would like to apologize for any inconvenience. It seems that the form you've used as a template is a form contributed by another user. 

    https://www.jotform.com/form-templates/mosi

    Forms submitted as a template by other users are still saved in their account and they are the only one that can update/edit it.

    However, if you need any assistance with regards to tweaking the form, please do not hesitate to contact us anytime and we will be glad to help you.

    Thank you.