What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Having issues customizing a form template from the Templates page

    Asked by threefronts on December 04, 2016 at 08:35 AM

    "contact with rounded corners"

     everything I try to customize breaks this design -- I have to hack the hell out of it!

    Page URL:

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    JotForm Support

    Answered by Mike_G on December 04, 2016 at 10:35 AM

    We would like to apologize for any inconvenience. It seems that the form you've used as a template is a form contributed by another user. 


    Forms submitted as a template by other users are still saved in their account and they are the only one that can update/edit it.

    However, if you need any assistance with regards to tweaking the form, please do not hesitate to contact us anytime and we will be glad to help you.

    Thank you.