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My form's 'Submit' button freezesAsked by CathrynCade on December 04, 2016 at 12:14 PM
Love using JotForms, but I recently updated my form 'Contact the Blurb Queen'. Now the submit button does nothing. How can I fix this?
Unfortunately, I wasn't able to replicate the issue. I opened your webpage and I did a test submission. It was successful, it redirected me to the Thank You page after hitting the Submit button.
If the issue persists, please try re-embedding the form using the iFrame method. This will prevent script conflicts between the form and the webpage. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.
Hope that helps. Thank you.
Actually, that’s extremely fortunate, :D! I was able to fix it by uploading the html link for ‘imbed’, instead of just ‘publish’, as you suggested in your help forums.
Thanks for checking in, tho. I appreciate your quick response.
Thank you for keeping us posted, Cathryn. We're glad to know the issue is now resolved.
Should you have other questions or concerns, please let us know.