- CathrynCadeAsked on December 04, 2016 at 12:14 PM
Love using JotForms, but I recently updated my form 'Contact the Blurb Queen'. Now the submit button does nothing. How can I fix this?
Cathryn CadePage URL:
- JotForm SupportJanAnswered on December 04, 2016 at 01:38 PM
Unfortunately, I wasn't able to replicate the issue. I opened your webpage and I did a test submission. It was successful, it redirected me to the Thank You page after hitting the Submit button.
If the issue persists, please try re-embedding the form using the iFrame method. This will prevent script conflicts between the form and the webpage. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.
Hope that helps. Thank you.
- CathrynCadeAnswered on December 04, 2016 at 05:45 PMActually, that’s extremely fortunate, :D! I was able to fix it by uploading the html link for ‘imbed’, instead of just ‘publish’, as you suggested in your help forums.
Thanks for checking in, tho. I appreciate your quick response.
- JotForm SupportliyamAnswered on December 04, 2016 at 07:17 PM
Thank you for keeping us posted, Cathryn. We're glad to know the issue is now resolved.
Should you have other questions or concerns, please let us know.