What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I switched from secrue forms to regular forms and have not used 0ver 100 submissions. Why are my forms disabled and how can I get thgem restored?

    Asked by bobbyj56 on May 16, 2012 at 01:34 PM

    Why have my jot forms been disabled. I replaced the secure forms with the regular forms. and should be able to recive 100 forms each. Can you check my account and let me know what else I need to do to correct this as soon as possible?

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    JotForm Support

    Answered by Goldo on May 16, 2012 at 01:58 PM

    You have reached the SSL limit for free accounts and that is why your form is still disabled. Just this one time I have reduced your SSL count and everything should be working by now.