Is it possible to send a "thank you" email to multiple email addresses?

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    NWAMomentum
    Asked on December 04, 2016 at 07:22 PM

    In a registration form, I have a "participant's email" field and a "parent's email (if participant is a minor)".

     

    Some participants will be minor in which case I should communicate with parent. Some will not and I should communicate with the participant.

    Under emails option -> auto responder (green) -> recipients -> recipient email, i can only select from a dropdown selector. Since i don't know if the participant is a minor, I would like to send to both or "parent's email" if populated.

    Please advise.

    Thank you so much.

     

  • Profile Image
    liyam
    Answered on December 04, 2016 at 08:34 PM

    Hello NWAMomentum,

    While you can only set one email address in one autoresponder, you can create more than one autoresponder in your form. Simply follow the steps from this guide so for you to be able to create one: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    If you have questions or if you need assistance, please let us know.

    Thanks.