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    How to hide image from email alert and display only upon approval?

    Asked by benng0 on December 05, 2016 at 01:33 AM

    Dear Sir


    If is possible to hide particular image that when filler upload images? Say there are total 5 images that the filler will upload on the form, and one of the image can be hidden when I receive the form? so I only can read 4 of the images, the hidden image I can only read after I get filler approval.






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    JotForm Support

    Answered by ashwin_d on December 05, 2016 at 02:26 AM

    Hello Ben,

    I am not sure if I have understood your requirement correctly. 

    I did check your form and found that you have one file upload field and 3 "Image Upload Preview" widget. Do you mean to say that you want to receive only 3 to be displayed in submission email and the last one should be displayed after submission is approved?

    Though you cannot hide the field from your form's submission page but you can remove it from the submission email you receive after the form is submitted. You will have to remove the desired field from your form's email alert template. Please check the screenshot below how to edit your email alert: 


    You can add another conditional email alert which will have all the upload fields and will be sent only when the submission is approved. You may like to take a look at the following guide which should help you send conditional email:  https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Hope this helps.

    Do get back to us if you meant to ask something else.

    Thank you!