Unable to login

  • cristina
    Asked on December 5, 2016 at 4:15 AM

    I forgot my password, but when I register to receive the "reset password instructions" the system says that there is not an account under my email.

    Then I go to register and I can´t because it is said that the email is registered already.

     

    Can you help me please?

    Cristin

  • Chriistian Jotform Support
    Replied on December 5, 2016 at 4:49 AM

    Hi,

    We are currently checking your account. Well will notify you soon as we have updates.

    Regards

  • Chriistian Jotform Support
    Replied on December 5, 2016 at 8:05 AM

    Hi there,

    Your account probably got dormant. I have reactivated it. You should be able to login now.

    Regards.