How to receive email notifications from submitters' email addresses?

  • GordonYates
    Asked on December 5, 2016 at 5:26 AM
  • omerorkun JotForm Data Scientist
    Replied on December 5, 2016 at 6:31 AM

    Hi Gordon, 

    It is actually doable, I mean not exactly but in a way you can make this happen. For instance, let's talk about this form of yours:

    http://www.jotform.com/form/63362141032341

    What you need to do first is to add an email field to your form. You can then set the reply-to email to this particular email field. Let me show you how I do this on the cloned version of your form:

    1. I have added the email field:

    How to receive email notifications from submitters email addresses? Image 1 Screenshot 40

    2. Clicked on the "Emails" tab on the form builder:

    How to receive email notifications from submitters email addresses? Image 2 Screenshot 51

    3.Edited the email notification settings and did the following:

    How to receive email notifications from submitters email addresses? Image 3 Screenshot 62

    When you do this Reply-to email will be the email that belongs to the user who submits your form. In a way, it will seem like that you received the email notification from the submitter. 

    Please contact us again if you need any further assistance.