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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How to receive email notifications from submitters' email addresses?

    Asked by GordonYates on December 05, 2016 at 05:26 AM
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    JotForm Support

    Answered by owen on December 05, 2016 at 06:31 AM

    Hi Gordon, 

    It is actually doable, I mean not exactly but in a way you can make this happen. For instance, let's talk about this form of yours:


    What you need to do first is to add an email field to your form. You can then set the reply-to email to this particular email field. Let me show you how I do this on the cloned version of your form:

    1. I have added the email field:

    2. Clicked on the "Emails" tab on the form builder:

    3.Edited the email notification settings and did the following:

    When you do this Reply-to email will be the email that belongs to the user who submits your form. In a way, it will seem like that you received the email notification from the submitter. 

    Please contact us again if you need any further assistance.