What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my email address blocked?

    Asked by davidnewtech on May 16, 2012 at 03:43 PM

    I am using my work email address as the form reponse email address on my jotforms.  I got an error message that says it is blocked by you guys.  Why?

    Page URL:
    http://form.jotform.us/form/21314765821148

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    Answered by AtacanC on May 16, 2012 at 04:15 PM

    Your email address was in our bounce list. I've now manually removed it, should be working fine by now.

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    Answered by davidnewtech on May 16, 2012 at 04:21 PM

    Just tried it and it works great.  Thanks for your help.  Our email server crashed last week, so that might have something to do with this issue. 

    Thanks again!

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    Answered by AtacanC on May 16, 2012 at 04:21 PM

    You are always welcome :) 

    Feel free to contact us if you have any other questions.