- OliviaWomenAsked on December 05, 2016 at 07:51 AM
Shifted to bronze due to maxing out submission allowance. However can I request a look on the tick boxes? They don't work unless the people click on number of pieces or quantity. Many people are turned off and I am losing clients. Thanks.
- JotForm SupportNik_CAnswered on December 05, 2016 at 08:24 AM
This happened due to how you created your fields since you put 1-6 for first product and 6-50 for the second product, a system will not allow you to select that product because quantity is less than what is available:
For example, I set for your first product range from 0 to 6 so you have to select one quantity of product in order to have that option checked:
Would something like that help you?
Please let us know.