What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Thank you for contacting us.
I see that you have just recently purchased "Premium Monthly" plan. You can change your payment plan "Monthly" to " Yearly".
You can do this by navigating to Account->Settings->Billing. But you will then need to cancel your current subscription and upgrade again. Please follow these steps:
1. Click "Downgrade" button for to cancel your current subscription.
2. After downgrading, you must be select "Yearly Plan".
If you have any questions or issue, feel free contact us.