What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not mobile friendly

    Asked by Bethchoike on December 05, 2016 at 11:50 AM

    Hello. Can you someone help me PRETTY PLEASE:) I created a Jot form Employee Application for our business. I'm the HR person so IT/Website development/programming is not my cup of tea but I finagled my way through it. My employee application WAS working just fine and now suddenly it's not and I don't know why. When applicants go under Career/the application pops up. On my Galaxy I can view the entire application, on I phones it cuts it off so you only see a small column (see attached examples)and you can't scroll around to complete required fields. It never used to do this. Can you PLEASE help! People are directed to this application to apply for a job and they can't do it now. I really appreciate your help!

    Page URL:
    www.rsstrailerrepair.com

    Screenshot
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    JotForm Support

    Answered by Kiran on December 05, 2016 at 12:39 PM

    The form should be mobile responsive by enabling the option Make This Form Responsive in the Form Designer. Please refer to the guides below that can help you in making the forms responsive.

    https://www.jotform.com/help/311-How-to-make-forms-mobile-responsive

    https://www.jotform.com/help/322-How-to-make-mobile-friendly-forms-on-JotForm

    The guides are provided with step-by-step instructions with graphical illustrations. Please give it a try and let us know if the issue still persists. We will be happy to assist you further.