What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Disable auto save option reverts when I close the form

    Asked by memnoc42 on December 05, 2016 at 01:08 PM
    Every time I open my form in JotForm, I have to remember to reset "Disable auto-save".  It always reverts back when I close the form.
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    JotForm Support

    Answered by Kiran on December 05, 2016 at 01:13 PM

    I have checked the Auto-save setting and see that the setting is working correctly at my end. Since the setting is stored in the browser cookie, the setting should be retaining it's previous status. Could you try testing this feature on a different browser and see if that works?

    Let us know if you need any further assistance. We will be happy to assist.