Hi. When I try and view my form is says it is Disabled, but it is not.

It is generally not allowed to collect sensitive information with JotForms. However, you may be allowed to ask your users to enter SSN number on your provided with best security practices like accessing the form using only https (SSL) and form encryption.

https://www.jotform.com/blog/162-Introducing-Encrypted-Forms-The-Ultimate-in-Online-Form-Security

We also require using a signature field in your form for users to confirm they authorize use of their SSN:

http://widgets.jotform.com/search/signature

Along with this, you are required to send us the information why this information is required for your business. Please refer to our Terms of usage for more information on receiving sensitive data using JotForm.