I am not receiving email notifications from my forms. I have tested them to no avail. Any help?

  • kdavis5430
    Asked on December 5, 2016 at 3:31 PM

    I am using my primary email.

    Page URL: https://www.jotform.com/contact/
  • David JotForm Support Manager
    Replied on December 5, 2016 at 6:37 PM

    Your recipient email "kdavis@archdiosf.org" was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    It has now bee removed from the bounce list, so this should solve the problem. In addition to this, check your spam/junks folder, and if you find any email coming from JotForm, mark it as NOT SPAM:

    I am not receiving email notifications from my forms Screenshot 20

    Let us know if you have more questions, we will be glad to assist you.