What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not receiving email notifications from my forms. I have tested them to no avail. Any help?

    Asked by kdavis5430 on December 05, 2016 at 03:31 PM

    I am using my primary email.

    Page URL:
    https://www.jotform.com/contact/

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    JotForm Support

    Answered by BDAVID on December 05, 2016 at 06:37 PM

    Your recipient email "kdavis@archdiosf.org" was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    It has now bee removed from the bounce list, so this should solve the problem. In addition to this, check your spam/junks folder, and if you find any email coming from JotForm, mark it as NOT SPAM:

    Let us know if you have more questions, we will be glad to assist you.