Why will my API credentials not verify?

  • boxproject
    Asked on December 5, 2016 at 3:54 PM

    I copied and pasted my PayPal API credentials from my PayPal account.  Why will they not verify so I can complete the payment section on my form?

  • Support_Management Jotform Support
    Replied on December 5, 2016 at 7:45 PM

    Hello, since you never mentioned which form you're currently working on, I tried my luck with your 17th Annual Crystal Ball form.

    I'm seeing you managed to verify and proceed in setting up your Paypal Pro integration. But just to be sure, I clicked the VERIFY button one more time and it verified successfully:

    Why will my API credentials not verify? Image 1 Screenshot 20

    I'm assuming you managed to get this sorted out after posting your question. But just in case you still need help, or if you're referring to a different form, just get back to us with a bit more info so we can better assist you.