What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Your account has been upgraded to JotForm Premium Bi-Yearly

    Asked by wships on December 05, 2016 at 05:56 PM

    Hello, please advise what this is. Is there a cost increase? We did not request an upgrade. 



    Wooden Ships 

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    JotForm Support Manager

    Answered by Jeanette on December 05, 2016 at 06:50 PM

    This is an automatic renewal from a bi-yearly subscription you purchased in 2012. It is actually a grandfathered plan , the current price for the bi-yearly Bronze plan (formerly known as Premium) is $269, your cost is $139.00 every 2 years