What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My dropdown is not working on my iphone. Works fine on my laptop.

    Asked by urbebot on December 05, 2016 at 06:16 PM

    I tried using the iframe. It still doesn't work.


    Page URL:

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    JotForm Support

    Answered by Chriistian on December 06, 2016 at 12:54 AM

    Unfortunately I do not have an iPhone to test the form there. I tried viewing your page using an iPhone 6 emulator, but I keep getting an error that my access to your website has been limited.

    However, I did test your form using the direct link https://www.jotform.com/60646485859977 and the dropdown seems to be working fine on iPhone 6.

    Can you please try embedding the form to your page using the iFrame embed code, but without the <script></script> part? You can use the code below:

    <iframe id="JotFormIFrame-60646485859977" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/60646485859977" frameborder="0" style="width: 100%; height: 489px; border: none;" scrolling="no"> </iframe>

    If the issue still persists, please let us know.

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    Answered by urbebot on December 06, 2016 at 08:45 AM
    Thanks. It works.
    *Dellinda Rabinowitz* , Urban E Recycling
    5144 Le Tourneau Circle, Tampa FL 33610