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    My dropdown is not working on my iphone. Works fine on my laptop.

    Asked by urbebot on December 05, 2016 at 06:16 PM

    I tried using the iframe. It still doesn't work.

    http://www.urbanerecycling.com/mobile-form

    Page URL:
    http://www.urbanerecycling.com/mobile-form

  • Profile Image
    JotForm Support

    Answered by Chriistian on December 06, 2016 at 12:54 AM

    Unfortunately I do not have an iPhone to test the form there. I tried viewing your page using an iPhone 6 emulator, but I keep getting an error that my access to your website has been limited.

    However, I did test your form using the direct link https://www.jotform.com/60646485859977 and the dropdown seems to be working fine on iPhone 6.

    Can you please try embedding the form to your page using the iFrame embed code, but without the <script></script> part? You can use the code below:

    <iframe id="JotFormIFrame-60646485859977" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/60646485859977" frameborder="0" style="width: 100%; height: 489px; border: none;" scrolling="no"> </iframe>

    If the issue still persists, please let us know.
    Regards.

  • Profile Image

    Answered by urbebot on December 06, 2016 at 08:45 AM
    Thanks. It works.
    *Dellinda Rabinowitz* , Urban E Recycling
    813-501-9346
    5144 Le Tourneau Circle, Tampa FL 33610
    dell@urbanerecycling.com
    http://www.urbanerecycling.com/






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