My dropdown is not working on my iphone. Works fine on my laptop.

  • urbebot
    Asked on December 5, 2016 at 6:16 PM

    I tried using the iframe. It still doesn't work.

    http://www.urbanerecycling.com/mobile-form

  • Chriistian Jotform Support
    Replied on December 6, 2016 at 12:54 AM

    Unfortunately I do not have an iPhone to test the form there. I tried viewing your page using an iPhone 6 emulator, but I keep getting an error that my access to your website has been limited.

    My dropdown is not working on my iphone Screenshot 30

    However, I did test your form using the direct link https://www.jotform.com/60646485859977 and the dropdown seems to be working fine on iPhone 6.

    My dropdown is not working on my iphone Screenshot 41

    Can you please try embedding the form to your page using the iFrame embed code, but without the <script></script> part? You can use the code below:

    <iframe id="JotFormIFrame-60646485859977" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/60646485859977" frameborder="0" style="width: 100%; height: 489px; border: none;" scrolling="no"> </iframe>

    If the issue still persists, please let us know.
    Regards.

  • urbebot
    Replied on December 6, 2016 at 8:45 AM
    Thanks. It works.
    *Dellinda Rabinowitz* , Urban E Recycling
    813-501-9346
    5144 Le Tourneau Circle, Tampa FL 33610
    dell@urbanerecycling.com
    http://www.urbanerecycling.com/






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