Why does it write "1" on the form althougt I delete all of my submissions?

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    Asked on December 05, 2016 at 08:55 PM

    I have a form that I deleted all submissions on in an attempt to clear the notification of submission, yet it still says I have 1 submission.  I get notifications once in a while letting me know there is a submission, but there isn't.  How do I clear this?

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    Answered on December 06, 2016 at 02:57 AM


    We are sorry for this inconvenience.

    I have checked your form and cleared browser and form caches. Unfortunately, I have replicated your issue, too.

    This is a bug and I have raised this issue to our developers now. When they fix this problem, they will inform you as soon as possible.

    If you need any further assistance, please don't hesitate to contact us.

    Thank you for your understanding.


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    Answered on January 04, 2017 at 10:47 AM


    This problem has now been fixed. Thank you for your patience on this matter.