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    form is not updating on page

    Asked by Sonoferin on May 16, 2012 at 07:40 PM

    I have designed a survey form and uploaded it to my page

    I have made several adjustments, however the old form before the adjustmentsnis showing on the page.

    I cannot get the final form to show either in IE8 or Chrome.

    any Ideas ?


    Martin Duffy

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    Answered by jeanettebmz on May 16, 2012 at 10:28 PM

    Hello Martin

    You might probably have embedded your form using the iFrame method, if that is the case, please re-embed your iFrame code everytime you make a change.

    If that is not the case, please provide us with an URL in order to make a further investigation


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    Answered by Sonoferin on May 16, 2012 at 10:44 PM
    Hey Jeanette
    Thanks for the reply, I have sent in an update with a URL (on the jotform site) and also a screenshot of the final design I made I would like on the site.
    I actually just dropped a text box and used the HTML tag to embed the form to the page.
    It is very strange though..like its not seeing the form I made at all
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    Answered by jeanettebmz on May 17, 2012 at 12:14 AM

    Please provide me with an URL of your page, here on this thread, so I can check the embedded code of your form into it.

    Please kindly check these guides as well





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    Answered by Sonoferin on May 17, 2012 at 09:41 AM
    here is the URL you will have to click on the survey link to go to the page
    I got a msg back from someone else in your tech support and they said they dont see a difference..well they didnt look too hard
    they also told me to clear my cache...
    I am a MCSE its the first thing I did, but then I tried it on 2 more comps and a laptop to get the same result
    It has to be on Jotforms end
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    Answered by jeanettebmz on May 17, 2012 at 01:11 PM

    I am sorry , but your URL is not showing up o your post , could you please try again?