What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I signed up under a regular plan, but I am a nonprofit.

    Asked by Roxannehowardrobinson on December 05, 2016 at 10:53 PM

    I don't want to lose the form I created. I'm going to test the product and if my submissions become overwhelming I want to be able to jump into a plan, but at the nonprofit status. Please help for the near future. Thanks.

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    JotForm Support

    Answered by John_Benson on December 06, 2016 at 03:27 AM

    You won't lose the form you've created if you reached the submissions limit. Your account will be in overlimit status if you exceeded the limits. It means that your forms will be disabled and no one will be able to open them.

    You can upgrade your plan anytime you wishes. Here's a guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account.

    If you're non-profit organization you might be interested for a 50% discount, here's the link: https://www.jotform.com/nonprofit/pricing/.  

    Hope that helps. Let us know if you need further help. Thank you.