What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How many submissions per month

    Asked by Tasheeva Drayton on May 16, 2012 at 08:24 PM

    I thought that you were allowed 100 submissions per month with the free membership. I received an email stating that I was only allowed 20 submissions per month I want to know how I got downgraded to 20 submissions per month

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    Answered by jeanettebmz on May 16, 2012 at 11:32 PM

    According to our records , you have a free account which is allowed to recieve up to 100 submissions per month along with 10 uploads and 10 payments.

    I can see the current counter for your account is set to 0 , please log out, clear your browser cache an login again

    If you still need more assistance, let us know

    Jeanette