Error message upon submission

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    Polesystematic
    Asked on December 06, 2016 at 04:12 AM
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    Boris
    Answered on December 06, 2016 at 05:28 AM

    Can you please describe what it is that is not working?

    Are you having troubles accessing your form?

    https://form.jotformpro.com/form/63372846640965

    Are you having troubles editing your form?

    https://eu.jotform.com//?formID=63372846640965

    Can you please provide a bit more information what it is that is not working for you? If possible, please also provide a screenshot of the problem, so we have a better understanding of what may not be working.

    You can attach images to your posts by following these instructions:

    https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    Looking forward to your response with added details. Thank you!

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    Polesystematic
    Answered on December 06, 2016 at 06:22 AM

    Hi,

    We can access the form, the problem is, when we try to submit we get the following error message saying the form is currently not avalaible :

     

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    owen
    Answered on December 06, 2016 at 06:38 AM

    Hi,

    Here is the problem. You set an expiration date for your form and you mistakenly set it for January 2016 instead of 2017:

    Please change the date. It will resolve the issue. 

    Do contact us again if you need any further assistance. 

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    Polesystematic
    Answered on December 06, 2016 at 06:44 AM

    Okay, thanks for your help :)

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    emily
    Answered on December 06, 2016 at 06:53 AM

    Hi,

    On behalf of my colleagues, you are welcome.

    Please let us know if you have any problem.

    Thank you.