What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Download All Uploads: download attempt failed

    Asked by ExpoTuningTorino on December 06, 2016 at 09:18 AM

    in the last 3 days I have problems with the "download all updates"

    the page loads but then comes an error window and I can not download.

    The error occurs with google chrome, mozilla firefox and microsoft edge.

    Page URL:
    www.expotuningtorino.it

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Welvin on December 06, 2016 at 10:31 AM

    Our apologies. I tried it and I'm getting a different error, still, won't give you the link to download. Let me forward this thread to our developers so they can take a look further. If there are updates, you should know it through this thread.

    For the meantime, you may consider this workaround: 

    https://www.jotform.com/help/315-Downloading-File-Uploads-in-the-form-using-DownThemAll-Mozilla-Firefox-Extension

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    JotForm Developer

    Answered by selen on December 08, 2016 at 01:01 AM

    Hi,

    We are reviewing this issue, but it may take a little longer to resolve the issue. You can use the data download feature under Account information for a quick solution.

    How to export all of your data at once

    We thank you for your understanding.

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    JotForm Developer

    Answered by selen on December 09, 2016 at 12:59 AM

    Hi,

    You can download all the files on submission page but the created zip/rar file will be sent as an e-mail. Could you please check?

    We thank you for your understanding.