Download All Uploads: download attempt failed

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    ExpoTuningTorino
    Asked on December 06, 2016 at 09:18 AM

    in the last 3 days I have problems with the "download all updates"

    the page loads but then comes an error window and I can not download.

    The error occurs with google chrome, mozilla firefox and microsoft edge.

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    Welvin
    Answered on December 06, 2016 at 10:31 AM

    Our apologies. I tried it and I'm getting a different error, still, won't give you the link to download. Let me forward this thread to our developers so they can take a look further. If there are updates, you should know it through this thread.

    For the meantime, you may consider this workaround: 

    https://www.jotform.com/help/315-Downloading-File-Uploads-in-the-form-using-DownThemAll-Mozilla-Firefox-Extension

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    selen
    Answered on December 08, 2016 at 01:01 AM

    Hi,

    We are reviewing this issue, but it may take a little longer to resolve the issue. You can use the data download feature under Account information for a quick solution.

    How to export all of your data at once

    We thank you for your understanding.

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    selen
    Answered on December 09, 2016 at 12:59 AM

    Hi,

    You can download all the files on submission page but the created zip/rar file will be sent as an e-mail. Could you please check?

    We thank you for your understanding.