What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Data storage policy of JotForm

    Asked by dudi  on December 06, 2016 at 09:21 AM

    Do you store data in your servers or they are deleted immediately
    There you have security standard ISO 27001 example

  • Profile Image
    JotForm Support

    Answered by owen on December 06, 2016 at 10:06 AM

    Hi Dudi,

    Your forms and submission data are all stored in JotForm's servers and they are never deleted immediately unless the user takes action to do so. I can also assure you about the security of your data. You might want to check out the peak level of our data security here:

    https://www.jotform.com/blog/162-Introducing-Encrypted-Forms-The-Ultimate-in-Online-Form-Security

    Please also check our privacy policy to see a more detailed approach of JotForm towards data security:

    https://www.jotform.com/help/9-Privacy-Policy

    Do contact us again if you need any further assistance. 

  • Profile Image

    Answered by dudi  on December 07, 2016 at 06:45 AM
    What process do I need to make immediate deletion
    דודי בשי
    מערכות מידע
    המרכז הרפואי וולפסון
    035028373
    dudib@wmc.gov.il
    ...
  • Profile Image
    JotForm Support

    Answered by owen on December 07, 2016 at 07:06 AM

    Hi again, 

    There is an application called "Auto Delete Submissions" which automatically deletes your submissions as soon as they are received. You will only be notified and informed about your submission data via email this way. Please check the application here:

    https://apps.jotform.com/app/auto_delete_submissions

    Please let us know if this is not what you are looking for. 

    Regards