What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Mobilie Response

    Asked by Carrie on December 06, 2016 at 10:16 AM


    We have used Jot Form for a long time on our site. We are in the midst of redoing our site and that includes contact forms, payment etc. One issue we had with Jot Form was that it wasn't mobile friendly. I am not so worried about it at the moment with our old site but it's vital that it is with the new one. I didn't see "mobile friendly-ready" anywhere. And since Google is going to be changing their algorithms (?) to be more mobile directed vs. 1/2 mobile and 1/2 desktop it's even more vital.

    Also, are you able to use Square for client payment options?


    Thank you!

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    JotForm Support

    Answered by John_Benson on December 06, 2016 at 11:34 AM


    JotForm supports Mobile Responsive. You can add Mobile Responsive widget to your form. Here's how:

    In the More Fields tab, search for Mobile Responsive and drag it to your form. 

    Also, you can enable it in the Form Designer. Here's how:

    1. Open your form and click the Design button in the Form Builder.

    2. In the Design tab, go to the Form Layout and enable the Make this form responsive.


    are you able to use Square for client payment options?

    In order to provide you better assistance, I have moved your other question to a new thread. We'll provide you a response as soon as possible. Here's the URL: https://www.jotform.com/answers/1004805

    Hope that helps. Let us know if you need further assistance. Thank you.