We are associated with the Martensart account that needs a new credit card number

  • Sibley
    Asked on December 6, 2016 at 11:38 AM

    Fred, who is in charge of this account is out of town and we can not get hold of him.  I need to know what level we usually have and what we need to do to get you credit card info to update the account.

  • John_Benson
    Replied on December 6, 2016 at 1:01 PM

    I checked Martensart account and it is under Free plan user. Please login to your account and follow this guide: 

    1. Click the User Icon found in the top of the page and click the Account text link.

    We are associated with the Martensart account that needs a new credit card number Image 1 Screenshot 40

    2. Go to the Upgrade tab.

    We are associated with the Martensart account that needs a new credit card number Image 2 Screenshot 51

    3. In the Payment section, click the Change Credit Card button.

    We are associated with the Martensart account that needs a new credit card number Image 3 Screenshot 62

    Let us know if you need further assistance. Thank you.