What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I change the master user email/name?

    Asked by akiralaffey on December 06, 2016 at 12:29 PM

    We had a third party help set up jotform but need to transfer the email log in to our name. Please advise. 


    We'd like the main login to be info@illuminos.co. Not Akira.Laffey@gmail.com


    Thank you!
    Wendy Weinberger

    Managing Partner & Co-Founder

    Illuminos LLC

  • Profile Image
    JotForm Support

    Answered by John_Benson on December 06, 2016 at 01:39 PM

    You can change your email in the account profile settings page. Here's how: 

    1. Login to your JotForm account and click the User Icon on the right top corner of the page.

    2. You can edit the Email in the Profile tab. 

    Hope this helps. If you need further help, please contact us again. Thank you.